Assistant Irrigation Store Manager
MTI Distributing, Inc., a subsidiary of The Toro Company, is the exclusive distributor for Toro commercial and irrigation equipment in Minnesota, North Dakota, Eastern Iowa, Northern South Dakota, Western Wisconsin, Western Illinois and Eastern Missouri. As the distributor for the worldwide leader of turf and irrigation equipment, it is our goal to partner with our customers to help them improve their desired results. We are committed to a standard of performance that sets us apart from our competitors and delivers the best value to our customers.
We currently have an opening for an Assistant Irrigation Store Manager in our Grimes, Iowa location. The Assistant Store Manager shares responsibility with the Store Manager for the operation of a retail irrigation store location, while creating exceptional customer satisfaction and the best possible store experience. This includes promptly assisting customers with product orders, checking store inventory levels, communicating product specials through outbound calls and in-store displays, and keeping the store well organized and clean.
Essential Duties and Responsibilities
- Assists Store Manager in managing day-to-day operations of the irrigation store.
- Promote and sell store products.
- Obtain, ship, and track customer irrigation stock orders and receive product.
- Enter customer orders.
- Answer customer phone calls and assist store customers.
- Assist in managing store inventory levels.
- Stock store shelves and set up product displays.
- Keep the store organized and clean.
- Process product warranty and claims.
- Conduct inventory cycle counts as needed.
- Arrange / make deliveries as required.
- Additionally, as business needs arise, other tasks may become necessary.
Education and/or Experience
- High School diploma or equivalent.
- Previous customer service experience.
- Experience with irrigation products preferred.
- Strong problem-solving ability and analytical skills
- Must possess strong interpersonal and communication skills, both written and verbal.
- Ability to manage workload and excel at prioritizing and organizing tasks.
- Must be able to work effectively in a fast-paced environment.
- Displays the ability to learn rapidly and adapt quickly to changing situations.
- Computer and technology proficient.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must possess mobility to work in a standard warehouse setting and work with and around a variety of equipment, parts, and inventory; strength, stamina, and mobility to perform medium physical work; vision to read printed materials and a computer screen and hearing and speech to communicate in person and over the telephone. The job involves walking and working on slippery surfaces. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator. Positions in this classification bend, stoop, kneel, reach, and climb to perform work. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 50 pounds and heavier weights with the proper equipment.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employees primarily work in a warehouse and are exposed to loud noise levels, vibration, chemicals, dust, mechanical hazards, and moving objects or other vehicles. May be exposed to cold and hot temperatures, inclement weather conditions, chemicals, mechanical hazards, and hazardous physical substances and fumes.
Salary range $55k - $65k, based upon the qualifications of the selected candidate. Our benefit program includes: 401(k), medical, dental, vision disability and life insurance, PTO and holiday pay.
Candidates will be subject to pre-employment background check and physical.
We are proud to be an Equal Opportunity Employer including protected veterans and individuals with disabilities